FAQ's
How can I place an order?
Placing an order is easy. Simply browse our website, select the items you'd like to purchase, choose the appropriate size and quantity, and add them to your cart. Then proceed to checkout, enter your shipping and payment details, and confirm your order.
What payment methods do you accept?
We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the option to pay through PayPal for added convenience.
How long does shipping take?
Shipping times may vary depending on your location and the shipping method you choose. Generally, standard shipping takes 7-10 business days, while express shipping takes 3-5 business days. Please note that these are estimated delivery times and may vary due to external factors.
Can I track my order?
Yes, once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your package and see its estimated delivery date.
Do you offer international shipping?
Yes, we offer international shipping to select countries. However, please be aware that customs duties and taxes may apply to international orders, and these additional charges are the responsibility of the customer.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, please refer to our return policy on our website for detailed instructions on how to initiate a return.
How do I contact customer support?
You can reach our customer support team by emailing us at articalbass123@gmail.com or by using the contact form on our website. We strive to respond to all inquiries within 24-48 hours.
What if an item I want is out of stock?
We apologize if an item you desire is currently out of stock. Please sign up for our newsletter or follow us on social media to stay updated on restocks and new arrivals.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure prompt delivery. If you need to make changes or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.
How do I determine my size?
To find the correct size, we recommend referring to our size chart available on each product page. The size chart provides specific measurements and guidelines to help you choose the perfect fit. If you have further questions, feel free to contact our customer support team for assistance.
We hope these FAQ answers provide you with the information you need. If you have any further questions, please don't hesitate to reach out to our customer support team for assistance.